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Hi Kal,
I pinged Chris over at the Audessey Facebook group and he said that he didn't have any problems with the unit sent to him by Integra. You might traigulate with him, if you haven't already, to see if he can identify the root of your Audyssey setup problems.
http://www.facebook.com/groups/audysseytechtalk/?view=permalink&id=268979506449676
Love reading about Audyssey.
Thanks,
Marshall