Re-Tales

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A Conversation with Philly Audio Retailer Doug White

This past weekend, John Atkinson, Herb Reichert, and I drove down to Philadelphia to visit audio retailer Doug White of The Voice That Is. In this video, Doug and JA discuss the challenges of a rapidly changing internet based market, the differences between buying online versus buying from your local dealer, and much more.

Invaded by the Grays

Some folks claim to have actually seen the legendary Bigfoot, the enormous, manlike beast said to roam the backwoods of the Pacific Northwest. Others have stood in his footprints or plucked foul-smelling patches of hair from trees he has recently passed. A few have gotten close enough to take vague snapshots or shaky video clips of the beleaguered creature. One or two attest to frightful chance encounters with him. His size alone has given rise to rumors that he is dangerous, but no firm evidence has ever been produced to substantiate this.

Legitimate Dealers Speak Out!

In his April 16, 2001 website essay "Where's Our Freedom of Audio Choice?" reader Jim Tavegia railed against the ubiquitous policy of manufacturers only allowing their products to be available through selected retailers. "If I'm willing to pay the UPS costs, it should be my prerogative to buy equipment anywhere I please," he wrote. This echoes a controversy that appeared in the print magazine 15 years ago. The affair started with some innocent-looking text written by Audio Cheapskate Sam Tellig in the December 1985 Stereophile (Vol.8 No.8):

Re-Tales #11: Business as Unusual

Photo: John Atkinson

As the pandemic abates and reopening progresses, times are still uncertain. Industries worldwide continue to be obstructed. Parts and materials costs have risen sharply. Shipping rates, and shipping demand, have spiked. The recent Suez Canal blockage didn't help. All this has led to widespread supply-chain difficulties.

The audio business is not immune. Disruption and delays have troubled manufacturers, distributors, dealers, and customers for several months.

Re-Tales #13: Getting your hi-fi fix(ed)

Lately I've been hearing stories about people getting back into hi-fi, often from the people themselves. Some are buying new gear, but others have dug out and dusted off older equipment. Demand for electronics repair services was surging even before the pandemic. Once it struck, once and future audiophiles stuck at home plumbed their basements, attics, and storage units and pulled out old hi-fi components, hoping to resurrect them, only to find they weren't working, or not well.

Should they get 'em fixed?

Re-Tales #14: Reinventing the audio boutique

As I noted in previous Re-Tales columns, audio dealerships that stick to outmoded models after the world has changed may find themselves in danger of extinction. Such conflict between old and new has been with us since the beginning of time, or at least since the internet became ubiquitous. But the pandemic and its economic stresses and stimuli have accelerated the pace of change. So, how are dealers, um, dealing?
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