Adam Wexler of Brooklyn dealership Resolution AV (right) with Stereophile Technical Editor John Atkinson (Photo: Ken Micallef)
The hi-fi industry is evidently experiencing a shortagenot of parts or materials as during COVID and just after, but of qualified salespeople. As this column has pointed out, some hi-fi shops have closed, for various reasons, while some new ones have opened. Meanwhile, not just dealers but also manufacturers and distributors have reported difficulty finding qualified salespeople. Michael Manousselis, president of Americas for Dynaudio, stated as much in emailed responses to my questions. "I have heard more from dealers having a hard time finding experienced salespeople, that is for sure," he said. "We've seen some hire former customers, to groom them for sales."
What's going on? If people are passionate about this hobby, wouldn't they jump at the chance to get more involved in it professionally?
Lucca Chesky with his LC1 loudspeaker. (Photo: Ken Micallef)
"Shot?", said Boris. It was more a command than a question. He poured Beluga vodka into my glass. "My father drank three shot every day," Boris said. "Lived to 87." Boris Meltsner is the owner of Amped, a very fine range of class-D amplifiers. I was visiting him at the 2024 Capital AudioFest (CAF) in Rockville, Maryland. Boris hails from "Soviet Union, not Russia," he said in an accent as thick as a potato-filled piroshki. "Was called Soviet Union when I left."
Visiting CAF is a joy for me. I recently sold my company, Music Hall, and I was already missing the camaraderie of my industry colleagues and the fun of playing and listening to music.