LATEST ADDITIONS

Back in 1979, most of us had never seen a digital audio product, much less heard one, but J. Gordon Holt knew what was coming: "The beginning of 1979 saw the introduction of the first samples of what will finally, after 79 years of supremacy, lower the curtain on the mechanically-traced disc: The digital recording." In "<A HREF="http://www.stereophile.com//asweseeit/240/">High Fidelity at the Crossroads</A>," Holt looks at the new twinkle in Sony's eye and makes some sage observations.

There is a war of words&mdash;and numbers&mdash;being waged in the struggle over copyright infringement and the illegal copying of music. Downloading music is a boon to the music industry, claim some, because it leads to increased sales of CDs. Others present statistics that undeniably prove that downloading will be the death of the music business.

<B>SHOSTAKOVICH: String Quartets 1-15</B><BR> Emerson String Quartet<BR> Deutsche Grammophon 289 463 284-2 (5 CDs). 1999. Emerson Quartet, prods.; Da-Hong Seetoo, eng. DDD. TT: 5:59:19<BR> Performance <B>*****</B><BR> Sonics <B>****</B>

This week: more likes and dislikes. Tell us the name of the worst pop song of all time.

Sure, we review a lot of big-bucks equipment in <I>Stereophile</I>, but readers constantly remind us to try the cheaper stuff as well. John Atkinson does exactly that in his review of the <A HREF="http://www.stereophile.com//loudspeakerreviews/239/">Acoustic Energy Aegis One loudspeaker</A>. As JA puts it, "Acoustic Energy has introduced the Aegis One; its price is one-tenth that of the AE1 in its current, Signature guise. Does the Aegis One live up to what its heritage promises? I asked the company's US distributor, Audiophile Systems, to send me a pair so I could find out."

Despite the almost daily news reports that some music company has found a way to make people pay for music over the Internet, the fact is that very few people have done so. Most people who are getting their music on the Net are getting it free and like it that way---regardless of the quality. A survey released June 9 and funded by the Pew Charitable Trusts---a long-term supporter of National Public Radio---appears to validate this common observation.

This probably won't seem like rocket science to most audiophiles, but it should be taken to heart by everyone in the highly competitive world of consumer electronics. A new study reveals that for consumers, customer support is nearly as important as the product itself. According to the results of the "Customer Support Issues" study, released last week by <A HREF="http://eBrain.org">eBrain Market Research</A> in cooperation with the <A HREF="http://www.ce.org">Consumer Electronics Association</A>, rebate offers, warranties and availability of support resources are the key customer support issues for consumers.