Here's a sobering story about computer buying. <I>[H] Consumer</I> went to Best Buy, Circuit City, CompUSA, and Fry's Electronics to buy a computer and simply tells us what happened. The money quote: "Most retail sales people are simply not going to possess the necessary knowledge to correctly recommend or explain every nuance of a piece of hardware. Even if a sales rep has all that down, a greater skill is required from them: relating that 64-bit-Lightscribe-GeForce knowledge in a non-condescending, helpful way to someone who is unsure what his hardware needs even are. The potent combo of techie know-how and properly relating it to an 'everyday' consumer is a difficult knack to develop. Most sales reps you’ll encounter are polishing one or the other, if not both of those skills, if they posses them to begin with."
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