PredatorZ
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Last seen: 3 months 2 weeks ago
Joined: May 13 2012 - 7:45pm
Ray Samuels RS Predator only has 1 year battery warranty
PredatorZ
PredatorZ's picture
Offline
Last seen: 3 months 2 weeks ago
Joined: May 13 2012 - 7:45pm

Just received an email from Ray, he was able to find an original battery, like the one that came in the earlier predators, it doesn't need a new charger and he will replace mine for free, as it is still under warranty. The newer versions have a revised warranty, now the battery is only covered for the 1st year, which as Ray explained to me, is only covered for 90 days by the manufacturer, so he is taking a risk by providing even a year. Cheers to Ray for working out a solution for me, because it did appear for a while, that I was stuck paying for the newer battery, neither of us was really wanting to budge or waiver.

PredatorZ
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Last seen: 3 months 2 weeks ago
Joined: May 13 2012 - 7:45pm

Ray really comes through, cheers to him !

here is the note I just got ...all I can say is Wow !

 

Hi Bret...

I just saw the thread that you have on head-fi, no harm done as I had to take some time to find you the stock original battery that goes with your charger. I feel sad that I did not put all my time to find the battery fast enough but I did not neglect your e-mail.

I meant no disrespect to you in fact now I am thinking to do this, send me the charger with your Predator & I will replace both with the new version of battery/charger just to make you happy.

All free of charge including the shipping fee.

Cheers.

Ray Samuels

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