Hello To All,
I bought an ssp 800 in beginning of Jan. ssp was not processing any surround / center sound. I thought it must be my trusty proceed 3 channel. I bought a ca 5300, still no surround sound. In the mean time classe replaces 800. So new 800 / 5300 turn on amp, blows fuse smells very bad! classe sends new 5300. new amp will not start. Installer lifts cover finds ribbon cable not connected.
This has really been a disappointing 2 month experience. over 3 weeks waiting for componant exchanges. I'm not at all able to enjoy system. through my dealer, classe is supposed bring some sort of compensation to the table.
Under the circumstances I think I will try and return, my retail $18,500. system.
Talk about quality control, and customer service. Classe has moved this off shore as well
I welcome feedback / thought's on what action to take
Mark
Hello To All,
I bought an ssp 800 in beginning of Jan. ssp was not processing any surround / center sound. I thought it must be my trusty proceed 3 channel. I bought a ca 5300, still no surround sound. In the mean time classe replaces 800. So new 800 / 5300 turn on amp, blows fuse smells very bad! classe sends new 5300. new amp will not start. Installer lifts cover finds ribbon cable not connected.
This has really been a disappointing 2 month experience. over 3 weeks waiting for componant exchanges. I'm not at all able to enjoy system. through my dealer, classe is supposed bring some sort of compensation to the table.
Under the circumstances I think I will try and return, my retail $18,500. system.
Talk about quality control, and customer service. Classe has moved this off shore as well
I welcome feedback / thought's on what action to take
Mark