Stephen, I complained about the July issue not printable last month and you responded that it was a "technical problem" and will be fixed.
I never received a "fixed" version of the July issue.
Worst yet is the august issue is also un-printable.
Please kindly rectify, your magazine is not very usable as it is.
BTW, when HFN first started with Zinio, they also had the same problem. What they actually did was sent me 2 printed issues all the way from the UK, and extended my subscription for free.
Not trying to ask for same favor, just a bit of complaint on your customer service.
Stephen, I complained about the July issue not printable last month and you responded that it was a "technical problem" and will be fixed.
I never received a "fixed" version of the July issue.
Worst yet is the august issue is also un-printable.
Please kindly rectify, your magazine is not very usable as it is.
BTW, when HFN first started with Zinio, they also had the same problem. What they actually did was sent me 2 printed issues all the way from the UK, and extended my subscription for free.
Not trying to ask for same favor, just a bit of complaint on your customer service.