Last week we singled out DVD-Audio, which clearly has left readers wondering, when it comes to promotion. This week we get to see if SACD has done any better. Has SACD been marketed properly?

It's been over a year since we last asked this one, so we're very interested in what trends might have emerged. DVD-Audio and SACD have seen new titles and machines hit the market, but we're wondering how many of you are buying in.

In response to last week's question about name brands, many of you mentioned customer service as very important. Do you have an example of outstanding customer service from an audio company?

We all know that how a product <I>sounds</I> is the ultimate audiophile criterion. But reader Pete Montgomery wonders how important build-quality and appearance are as well.