You are here

Log in or register to post comments
Anonymous (not verified)
Anonymous's picture
Help needed for importing cds with iTunes v.5.01

I have been using a Dell 600m laptop running Windows XP and iTunes with error correction engaged to rip cds via a Plextor PX-712 UF external USB disc drive. Everything was working flawlessly until I upgraded from iTunes v.4.9 to v.5. Thereafter, iTunes would recognize a cd but would not play it or import it.

I confirmed that the problem was not with the Plextor external drive since all was well using a version of Windows Media player to rip a cd and other software to rip and burn DVDs. I have all of the updates to Windows XP and the latest firmware for the Plextor drive. I could also use the drive to burn a cdr with iTunes. I uninstalled and reinstalled v.5.0 several times. Nothing worked.

After extensively searching Apple's support website, the only solution that I could find was to turn off error correction. After I did so I could again import cds with the external drive. I think it would be a mistake to give up now as it is my understanding that error correction is essential for optimizing the sound quality of the imported music.

Does anyone know how I can again engage error correction and import cds with iTunes through the Plextor external drive? If not, can anyone offer a solution for ripping cds to the computer and then importing the files into iTunes in Apple lossless format with tags attached?

Thanks for any assistance the group can offer.

flatmap
flatmap's picture
Offline
Last seen: 1 month 1 week ago
Joined: Sep 1 2005 - 1:45pm
Re: Help needed for importing cds with iTunes v.5.01

Hi DSG,
We talked about this a bit over on AA, but since then I have been able to solve this problem by using a different CD-Drive. With the USB external CDRW that came with my laptop, I had the same experience you did.

Then I tried my IEEE 1394, external LaCie CDRW and set it up on my Dell Latitude D400 laptop, running XP pro and iTunes 5.0. I checked the "use error correction" option and then imported from CD without any problem.

So the problem is, at least in part, dependent on what CD drive you're using. I don't know if certain drives lack some hardware feature that permits error correction -- or if iTunes has a drive-dependent bug on it's side.

flatmap
flatmap's picture
Offline
Last seen: 1 month 1 week ago
Joined: Sep 1 2005 - 1:45pm
Re: Help needed for importing cds with iTunes v.5.01

Good luck. It is a bummer that this got hosed in the software upgrade. I have this kind of problem at work all the time with application upgrades, plugin upgrades, db upgrade, patches to the OS etc. Something always breaks, alas.

ohfourohnine
ohfourohnine's picture
Offline
Last seen: Never ago
Joined: Sep 1 2005 - 7:41pm
Re: Help needed for importing cds with iTunes v.5.01

One more case of someone running Dell Hardware and Windows XP who tries to do something that might be fun or productive and can't mae it work. Kim Komando runs hours and hours of radio shows dealing with nothing but the problems associated with that sort of hardware and software. When will people learn. Step one is to buy one of a number of fine computers with little apples on them. They work.

flatmap
flatmap's picture
Offline
Last seen: 1 month 1 week ago
Joined: Sep 1 2005 - 1:45pm
Re: Help needed for importing cds with iTunes v.5.01

Does your Plextor also support IEEE 1394 (Firewire)? If so, try connecting this way rather than via USB. A fellow over on the Computer Audio Asylum (hermanesque) had a Plextor drive which he attached via a pci-firewire adapter (since his computer didn't have the IEEE option). His experience was problematic via USB, but clear sailing via Firewire.

  • X
    Enter your Stereophile.com username.
    Enter the password that accompanies your username.
    Loading