Vote

No website means not much customer support in this day and age of information availability through the WWW. Sadly, some manufacturers don't understand this. Yet there are some who use the WWW to full advantage, some even offering special access to customer-only areas of their websites. Offering email access is the minimum a company should offer through even just a basic website these days. That's just basic business sense.

It is mandatory for manufacturers to have their Web presence so consumers/dealers can research their product. A well designed and informative website will not only impress consumers but also an indication of good product. Stereophile staff should also poll for the best manufacturer website . . . .

I check many other sources before buying.

its not so important, after all we're talking here about sound, music and feelings.

The maker of the product should have the most accurate information about features and specs. My only complaint is that magazines (like Stereophile) get new product information before it shows up on the manufacturers' websites. The manufacturers' sites should feature new products and news.

It is great to have information at your fingertips, so a website is important, but nothing can beat hearing a product at home on a loan from your local dealer.

That is a one stop site for reviews etc. Sometimes the only reliable source to find out the options and accessories as well as the specs.

This is the first place you look even before you head out to the stores. This way you can do some research on the product before you goo out and listen!

Often the desired product is not available from a local dealer or the dealer does not have the product or brochure available. In any case some potential customers would like more facts before dealing with the sales staff.

Very, very important. JVC please read this!!!

A good website may peak my interest in a product that I was not considering but a poor one would not deter me from investing in a proven product.

I'd like to have tech-spec, a fully texted brochure, manual and in the service section tech-spec and manuals to download for all old systems, including pictures of old and new.

E-info is a current medium, so I want to see thoughtful and informative web sites ... not just glitzy puffery