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January 21, 2021 - 2:26am
#1
MrRalphNLD
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Digital subscription only - worth it?

I've been a subscriber since 2002. Since Augustus delivery stopped for no apparent reason. Had some conversations and issues resent by the support department. I cancelled my renewal this month, because delivery was simple not happening.

Now, I consider getting a digital only subscription to at least be able to read the magazine on my IPad. Any fellow subscribers who want to share their experiences with going all-digital?

Thanks, Ralph (Netherlands)

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January 27, 2021 - 3:08am
Ernst de Haan
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Me Too

Hi Ralph,
I am suffering from the same problem.
In the meanwhile the customer service person sent 3 times 2 replacements, which in their turn never reached me either!
I suspect their distribution towards the Netherlands is lacking.
Anyone else in the Netherlands having the same problems?
Kind regards,
Ernst

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January 27, 2021 - 8:18am
Ernst de Haan
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Speak of the devil

This very afternoon the mailman brought the November and December the sent to me again!
But now I think I know what causes the problem
In itself it is a miracle that this shipment reached the Netherlands after all because they did not print the country of destination on the label.
Probably some more foreign subscribers have missed the last 6 issues of the magazine!

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February 2, 2021 - 1:11am
MrRalphNLD
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Aha
Ernst de Haan wrote:

... In itself it is a miracle that this shipment reached the Netherlands after all because they did not print the country of destination on the label.

Pff. What a joke. I cancelled my long term subscription. Let's try again next year. Must be ringing a bell somewhere...

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