Yet another disappointment: September issue Unprintable for the third months

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Submitted By: jyow

member

Joined: Feb 23 2009

Posts:

Yet another disappointment: September issue Unprintable for the third months

Posted: August 10, 2010 - 9:46am

Dear Stephen,

I am sorry if I sound like a broken whining record.

Could you do something about this?

Not only is the past 2 issues not fixed, for a third month, after you pledged to follow up with Zinio, the September issue is unprintable again.

I hardly think that I am the only one unhappy about this. Could you please escalate?

Thanks

Submitted By: JIMV

member

Joined: Jan 31 2008

Posts:

Re: Yet another disappointment: September issue Unprintable for

Posted: August 10, 2010 - 2:58pm

And while you are at it...please add the September issue to this section of the forum as I want to comment on an article...

AS an aside, this is the earliest I have ever received my issue...thanks.

Submitted By: smejias

member

Location: Madison Avenue, Manhattan

Joined: Aug 25 2005

Posts:

Re: Yet another disappointment: September issue Unprintable for

Posted: August 11, 2010 - 7:27am

Quote:
Dear Stephen,

I am sorry if I sound like a broken whining record.

Could you do something about this?

No need to apologize. Thank you for letting me know. I'm sorry that this problem hasn't been corrected or properly addressed. I contacted Zinio a month ago, and have contacted them again today, asking for additional information. I don't fully understand the nature of this problem. (That is, I don't know why it persists.) As soon as I hear something, I'll let you know. I'd be happy to send you a copy of the print version in the meantime.

Submitted By: rotho

member

Joined: Mar 27 2007

Posts:

Re: Yet another disappointment: September issue Unprintable for

Posted: September 15, 2010 - 2:57am

I have been subscribing to the electronic edition of your excellent magazine for nearly 3 years (I have renewed my 2-year subscription), and I am VERY disappointed to see that the print function is again disabled, in the October issue.

I found it very practicle to print certain articles and be able to read them while going to work, and now, since the June or July issue, it is no longer possible. What a shame !

When I subscribed to Stereophile, this service was available. Now it's not, so I consider that I no longer receive what I payed for.

Why is this problem not solved yet ?

Thanks in advance to escalate once again the problem to Zinio...