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Anonymous (not verified)
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Why are us Zinio subscribers being penalized?

The November issue has been out for almost a week and I still have not received my Zinio download.

I have been a Zinio Stereophile subscriber since march 2003. The main reason I subscribe via the web is for convenience and given that I am not in the US.

However the electronic version has alwaysbeen at least over a week late.

very frustrating!

Editor
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Last seen: 4 years 3 weeks ago
Joined: Sep 1 2005 - 8:56am
Re: Why are us Zinio subscribers being penalized?


Quote:
the electronic version has always been at least over a week late.

My apologies for this. We send Zinio (an independent company) a CD-R with the issue's contents after signing off on the final proofs from the printer, which is about 3 weeks before that issue goes in the mail. However, it appears to take Zinio longer to prepare the electronic version than it does the printer to print and distribute the paper version. My regrets for not being able to do anything about this.

John Atkinson
Editor, Stereophile

stealthaxe
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Joined: Sep 13 2005 - 3:00pm
Re: Why are us Zinio subscribers being penalized?


Quote:

My apologies for this. We send Zinio (an independent company) a CD-R with the issue's contents after signing off on the final proofs from the printer, which is about 3 weeks before that issue goes in the mail. However, it appears to take Zinio longer to prepare the electronic version than it does the printer to print and distribute the paper version. My regrets for not being able to do anything about this.

John Atkinson
Editor, Stereophile

If you ask me, it should be rather embarassing to Zinio that you can push paper copies out the door and through the US Mail system faster than they can e-distribute.

Might also be worth mentioning to them that their delay is being discussed on a public forum and it's not swaying anyone, me in particular, into ordering your magazine through them.

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