Ordered the VPI Super Platter upgrade for the Scout turntable just as soon as it became available. It was shipped without an appropriate spacer for the spindle, and without installation instructions. While waiting for VPI to ship a spacer have made do in the interim. The upgrade is worth every penny in terms of great sound, though it's cost does not begin and end with this very heavy and slightly larger platter upgrade. The Gingko Cloud platform the turntable was sitting on before the upgrade had to go. The super platter is so heavy that it set the entire turntable wobbling back and forth on the Cloud to the extent the tonearm was cavitating. Out with the Cloud, in with the VPI Super Feet on a steady platform. Everything now sounding really terriffic. But, the Super Platter really requires better speed stabilization, so, new motor upgrade and the SDS speed controller. The motor upgrade, though advertised as easy, is anything but, for the electrically challenged at least. None the less, everything now sounds bigger, better, well, as good as a better VPI turntable, had I the sense to skip the hot-rodding and step up to an out of the box solution to begin with. Now I have the best sounding Scout on the planet, (isn't that an Aries 3 with upgrades to come.....?) A lesson learned.
Yeah, I learned that lesson restoring cars. Well, I apparently didn't fully learn the lesson 'cause I had to relearn it restoring an old house.
Shouldn't he have expected better support and info from VPI? I would sure think so. I was considering a Scout JR if and when I upgraded. Now...? Maybe that Marantz package looks better all the time.
VPI 'instructions' are missing on more than platter upgrades. I tried to replace the stock feet on my original VPI Aries only to find that package shipped with no instructions though the dealer prompted me to add special adaptors for fitting these to the original Aries. Even then, this was not a screw-out the old, screw in the new, as advertised. After much back and forth between VPI, the dealer and I, it transpires that for the original, you have to completely remove the old footer support bolts which are connected to an internal bushing, which can easily be destroyed in the process, and then the new adaptors have to be tapped into the empty space to receive the new feet. It took almost two weeks of back and forth to get this cleared up and the dealer still sells these as easy replacements for all Aries models. They are not. Some love the challenge, some want simple replacements. But we all expect clear instructions to come with the parts. For the record, I sent mine back as I did not want to damage the stock parts which proved necessary if I wanted to actually budge the stock footer structure.