I just noticed Bel Canto has started selling direct with a 30 day money back deal. I am not associated, or even own any of their equipment (but the new DAC3 with USB looks interesting...). It seems they still have a dealer network, although not in my city.
Is direct selling a good thing, a bad thing...is it a sign of a company going downhill?? It seems to me that many companies in other industries have pissed off their distributors/dealers, only to fall flat on their face.