subscription question | Stereophile.com

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Submitted By: tom collins

member

Location: northern kentucky

Joined: Apr 3 2007

Posts:

subscription question

Posted: June 30, 2012 - 9:18am

I am posting this here because others may have a similar issue. When it was time for renewal, I received an offer card from Stereophile. I marked that I wanted to renew and sent it off. About a week later, I received an e-mail asking me to pay for my subscription through Paypal. I did so and received a receipt. Today, about a week later, I received an invoice in the mail requesting payment. So, what to do. Can anyone help me out?

Thanks in advance.

Tom Collins

Submitted By: Ariel Bitran

Moderator

Location: New York, NY

Joined: Jun 1 2007

Posts:

Hi Tom

Posted: July 2, 2012 - 9:01am

I've forwarded your question to our subcriptions department.

Submitted By: tom collins

member

Location: northern kentucky

Joined: Apr 3 2007

Posts:

thanks.

Posted: July 3, 2012 - 11:33am

Muchos Gracias.

Submitted By: ejk

member

Location: NYC

Joined: Jan 22 2011

Posts:

subsciptions

Posted: July 5, 2012 - 11:25am

Ariel Bitran wrote:

I've forwarded your question to our subcriptions department.

I renewed months ago and have not received the July issue

Submitted By: Ariel Bitran

Moderator

Location: New York, NY

Joined: Jun 1 2007

Posts:

Responses:

Posted: July 6, 2012 - 2:19pm

Tom: please send me an email with your name and subscription address

(ariel.bitran@sorc.com)

Ejk: have you contacted subscription services? Their contact info is always listed in the Letters section of our magazine (stereophile@palmcoastd.com) -- we do not handle sub issues directly here in the office.

Submitted By: tom collins

member

Location: northern kentucky

Joined: Apr 3 2007

Posts:

subscription

Posted: July 12, 2012 - 5:19am

Ariel:

Thank you for your help with this matter. I received a confirmation from headquarters that I am paid and in good standing for the next year. I am sure you also received the email, but I wanted to thank you for your help.

Best regards,

Tom Collins

Submitted By: Ariel Bitran

Moderator

Location: New York, NY

Joined: Jun 1 2007

Posts:

No Problemo!

Posted: July 12, 2012 - 7:55am

I did not get the email actually so this is great news!

Glad to be of help.