Richard Beers and his Acolytes
Not that his orientation was entirely successful. When, on Saturday at 1:30pm, I dashed downstairs trying to catch the tail end of John Atkinson's seminar, "What Speaker Measurements Mean," I discovered that, despite the excellent signage, a number of people at the registration table in the Hilton had no idea where the seminars were. All they knew was how to direct someone to the wrong location. But they did smile most beguilingly.