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tom collins
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Last seen: 2 years 1 week ago
Joined: Apr 3 2007 - 11:54am
subscription question

I am posting this here because others may have a similar issue.  When it was time for renewal, I received an offer card from Stereophile.  I marked that I wanted to renew and sent it off.  About a week later, I received an e-mail asking me to pay for my subscription through Paypal.  I did so and received a receipt.  Today, about a week later, I received an invoice in the mail requesting payment.  So, what to do.  Can anyone help me out?

Thanks in advance.

Tom Collins

Ariel Bitran
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Joined: Jun 1 2007 - 2:14pm
Hi Tom

I've forwarded your question to our subcriptions department.

tom collins
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Joined: Apr 3 2007 - 11:54am
thanks.

Muchos Gracias.

ejk
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Joined: Jan 21 2011 - 11:49pm
subsciptions
Ariel Bitran wrote:

I've forwarded your question to our subcriptions department.

 

I renewed months ago and have not received the July issue

Ariel Bitran
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Joined: Jun 1 2007 - 2:14pm
Responses:

Tom: please send me an email with your name and subscription address

(ariel.bitran@sorc.com)

Ejk: have you contacted subscription services? Their contact info is always listed in the Letters section of our magazine (stereophile@palmcoastd.com) -- we do not handle sub issues directly here in the office.

tom collins
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Last seen: 2 years 1 week ago
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subscription

Ariel:

Thank you for your help with this matter.  I received a confirmation from headquarters that I am paid and in good standing for the next year.  I am sure you also received the email, but I wanted to thank you for your help.

Best regards,

Tom Collins

Ariel Bitran
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Last seen: 4 months 1 day ago
Joined: Jun 1 2007 - 2:14pm
No Problemo!

I did not get the email actually so this is great news!

Glad to be of help.

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