I don't see anything in your explanation above that would point in the direction of "you" being at fault here. Instead, what I see is a raw deal that was dealt out by the manufacturer to one of it's customers. They certainly wouldn't be financially impacted by providing you with a similar model as a result of their own lack of parts surplus. Considering all the issues this model seems to have a history of one would think the manufacturer would be well stocked with replacement parts.

I would chalk it up as a loss for now and buy a lower end Oppo SACD or similar for the same cost you anticipate being able to sell the rebuilt Marantaz for when they do decide to send it back to you.

The answer to your problem is small clams court...take the company to court. It might take a bit or basic research, but you will fid the compay has legal representation in your state. Serve them with a small clams court case. I suspect the Judge will find for you and at the least you can get your money back.

Years ago I bought a HP computer. It failed within 90 Days...I spent scores of hours on their technical support line talking to 'Peggy' in India. They refused to fix the thing. Finally their over the phone repairs resulted in a black  screen. I paid to have one of their service folk do a home visit for repairs. He arrived and told HP over the phone the thing was dead. Never one to live up to a warranty, they insisted I send it back to them for repair....I did and 3 weeks later it comes back supposedly fixed. It booted up once and then failed again. They wanted it back so I shiped it off again. Again it was returned 'fixed'...this time I took it straight to a local service center who turned it on and had it crash 3 times in 2 days. More time on the phone to HP...absolute refusal to consider replacement...they wanted it back again...I said to hell with them, and shipped the thing to my father for use as spair parts. When he plugged it in it burst into flame...

Pure junk and a company without an actual warranty program. After all that I discovered small claims court. too late for me but you can try...it is cheap and costs the company money to defend their crappy service.

A refund after three years would be expecting a bit much . Your dealer would be the one to see about a possible trade in, or trade up , they would likely give you a good deal on a better player , but expect to come up with some cash too . Your dealer will then have to deal with a three year old CD player thats likely worth about half what you payed .

    Cd players are the one component that I have had a high break down rate with , now I upgrade by the two or three year mark .

                                                                                                                                                                              Tim        

Here's an Oppo BDP-93 for $475.00

http://www.audiogon.com/cgi-bin/cls.pl?dgtlplay&1309482060&/OPPO-BDP-93-Like-New-Condition

tmsorosk wrote:

A refund after three years would be expecting a bit much .     

Not if the manufacturer has never stood up and honored their warranty. That just makes it 3 years of fraud.