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jyow
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Last seen: 2 years 7 months ago
Joined: Feb 23 2009 - 4:44pm
Yet another disappointment: September issue Unprintable for the third months

Dear Stephen,

I am sorry if I sound like a broken whining record.

Could you do something about this?

Not only is the past 2 issues not fixed, for a third month, after you pledged to follow up with Zinio, the September issue is unprintable again.

I hardly think that I am the only one unhappy about this. Could you please escalate?

Thanks

JIMV
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Re: Yet another disappointment: September issue Unprintable for

And while you are at it...please add the September issue to this section of the forum as I want to comment on an article...

AS an aside, this is the earliest I have ever received my issue...thanks.

smejias
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Re: Yet another disappointment: September issue Unprintable for


Quote:
Dear Stephen,

I am sorry if I sound like a broken whining record.

Could you do something about this?


No need to apologize. Thank you for letting me know. I'm sorry that this problem hasn't been corrected or properly addressed. I contacted Zinio a month ago, and have contacted them again today, asking for additional information. I don't fully understand the nature of this problem. (That is, I don't know why it persists.) As soon as I hear something, I'll let you know. I'd be happy to send you a copy of the print version in the meantime.

rotho
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Re: Yet another disappointment: September issue Unprintable for

I have been subscribing to the electronic edition of your excellent magazine for nearly 3 years (I have renewed my 2-year subscription), and I am VERY disappointed to see that the print function is again disabled, in the October issue.

I found it very practicle to print certain articles and be able to read them while going to work, and now, since the June or July issue, it is no longer possible. What a shame !

When I subscribed to Stereophile, this service was available. Now it's not, so I consider that I no longer receive what I payed for.

Why is this problem not solved yet ?

Thanks in advance to escalate once again the problem to Zinio...

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